Terms and Conditions

Allgemeine Geschäftsbedingungen

Allgemeine Geschäftsbedingungen

EREA World AG ist ein Unternehmen nach Schweizer Recht mit Sitz in Zug, Schweiz (“A1352”).

Die folgenden allgemeinen Geschäftsbedingungen (die “Bedingungen”) regeln die Rechte und Pflichten der Geschäftsbeziehung zwischen der EREA World AG und dem Nutzer.

„Digitale Vermögenswerte“ bezeichnet digitale Vermögenswerte, die in einer Blockchain oder einem anderen verteilten, verschlüsselungsbasierten Register erfasst sind.

Introduction

Allgemeine Geschäftsbedingungen

EREA World AG ist ein Unternehmen nach Schweizer Recht mit Sitz in Zug, Schweiz (“A1352”).

Die folgenden allgemeinen Geschäftsbedingungen (die “Bedingungen”) regeln die Rechte und Pflichten der Geschäftsbeziehung zwischen der EREA World AG und dem Nutzer.

„Digitale Vermögenswerte“ bezeichnet digitale Vermögenswerte, die in einer Blockchain oder einem anderen verteilten, verschlüsselungsbasierten Register erfasst sind.

1. Scope of application

a. The terms govern the business relationship and apply to any agreement between the user and EREA World AG.

2. Representation and Legitimation

a. The service provided by EREA World AG to the user (the “service”) is exclusively for the personal use. The user shall communicate in written form the authorized representatives or further persons authorized to act on behalf of the user.

b. The user shall store all business relationship information and documents carefully to prevent unauthorized third parties from accessing the service (e.g. keeping safe passwords or access codes).

c. The representatives are deemed to be entitled to act on behalf of the user until EREA World AG receives a written renunciation. Information published in any commercial register or public announcement shall not be deemed to be such a notice.

3. Communication

a. EREA World AG is permitted to use at its discretion any communication methods. EREA World AG applies due care and takes customary measures to identify and prevent fraudulent activities.

b. EREA World AG will only provide support services via the official email address Support@astorvia.com and the support section on the site through the ticket method. Support services are not provided to users with this method other than electronic mail address and ticket. Users will not be asked for a password in this support services.

4. Information Exchange

a. EREA World AG shall always be entitled to request additional documents or information of the user. In case of omission EREA World AG has the right not to provide the service.

b. The user shall immediately inform EREA World AG when any information and documentation provided to EREA World AG has changed. This includes the personal details, place of residence, nationality, any changes to representatives, the beneficial owner or controlling person and other relevant information.

c. In case of legal incapacity, death, or declaration of presumed death of the user, this shall be immediately communicated to EREA World AG. Any loss or damage resulting from such occurrence and failure to inform EREA World AG shall be borne by the User.

5. Service and Execution of instructions

a. In the absence of any specific agreement, the reference fiat currency shall be US dollar.

b. EREA World AG reserves the right to restrict or cease the provision of the service to comply with applicable law or regulations, standards of self-regulation, contractual provisions, business or trade practices, internal rules, and policies and to ensure the performance according to the standards of due care.

c. The user may have only one account. The user may use the site solely to benefit from the services described in this contract. If the user determines multiple accounts of the same user, EREA World AG has the right to cancel or suspend a single account or to suspend all accounts of the user without prior notice, because EREA World AG does not have any responsibility due to these transactions. All legal and criminal responsibility arising out of the provisions of this article shall be borne by the user.

d. Orders and instructions such as deposits and withdrawals are processed by EREA World AG in a reasonable time. However, delays can always occur for various reasons, not limited to verifications processes, origin of funds clarifications, checking compliance with regulations or technical/operational reasons.

e. EREA World AG may limit, refuse or freeze any account the execution of orders or instructions or refuse to accept asset and funds any time in its discretion, in particular if its considers such measure to be required or beneficial for the protection of the user. Orders may not be executed if they are not fully funded.

6. Custody

a. EREA World AG does not custody wallets or assets on behalf of users. All digital assets are held in blockchain addresses that are solely under the control of the users. Each user is fully responsible for the security, management, and control of their digital asset wallets.

b. Digital assets are not pooled or collectively held by EREA World AG. As such, in any case of insolvency or bankruptcy of EREA World AG, the user's assets remain fully segregated and unaffected, as they are not in the custody or control of EREA World AG.

c. EREA World AG cannot be held liable for any loss, theft, or mismanagement of assets due to user-controlled wallet activities or third-party interactions. Users are responsible for safeguarding their private keys and wallet access credentials.

7. Risk Disclosure and Information

a. The user fully acknowledges and accepts the risk inherent with using the service. Investing in digital assets contains various specific risks which may differ from those applicable to traditional markets and assets. The user is aware that the investment may result in a total loss.

b. EREA World AG applies customary care in taking measures to address the risk within control. The user shall bear loss or damages resulting from the realization of risks outside the control of EREA World AG or that cannot be attributed to any non-compliance of EREA World AG with its duties of care.

c. The user fully acknowledges its liability for the loss resulting from an investment through EREA World AG and engagement in digital assets. All related liability of EREA World AG is excluded for anything but intend and gross negligence to the extent legally permissible. The user confirms to be informed and has understood the risk of an investment in digital assets and to be willing and able to take these risks.

8. Outsourcing and Confidentiality

a. EREA World AG has the right to outsource business areas and services to group companies or third parties in- or outside of Switzerland. The user explicitly accepts that the data can be processed and sent to said parties in relation hereto. The user further accepts that said parties may transfer its data to further outsourcing providers. All provided data shall be kept confidential by the data processing parties.

b. The user releases EREA World AG, its group companies, employees, and agents from applicable duties of confidentiality, secrecy or data privacy to the extent permitted under applicable law.

c. To enable EREA World AG to exchange user data with affiliates, branches, and representatives of EREA World AG in or outside of Switzerland of business purposes.

d. For the purpose of outsourcing including the disclosure of user data to third party service providers or affiliates in- or outside of Switzerland.

9. Compliance with laws

a. The user confirms to comply with applicable legal laws and regulations as applicable to the user and the beneficial owner, including tax, anti-money laundering and data protection legislation. The user shall further procure that the representatives act in a compliant manner as well.

b. The user shall indemnify and hold harmless EREA World AG from and against all actions, damages, claims, obligations, liabilities, or expenses arising in connection with the business relationship, including but not limited to payment of all costs and expenses (e.g. lawyers fee) incurred on a full indemnity basis.

10. Liability of EREA World AG and Disclaimer

a. EREA World AG offers the service with the customary duty of care.

b. Any liability of EREA World AG for loss or damages suffered in the absence of any international or grossly negligent breach by EREA World AG of its duty of care is excludes to the extent legally permissible. In the event of loss or damages due to such a breach by EREA World AG, EREA World AG shall be liable only for direct losses caused with intend or gross negligence. Any liability of EREA World AG for indirect or consequential losses (including loss of profit) is excluded.

c. EREA World AG is not liable for any loss or damage due to events or the materialization of risk outside its control nor for loss or damages cause by the user, due to any failure on the part of the user to take measures to avoid or mitigate any damage or loss.

d. The service may be unavailable for any reason including routine maintenance. The user acknowledges that due to circumstances both within and outside of the control of EREA World AG, the use of the service may be interrupted, suspended, or terminated. The user agrees that EREA World AG shall not be liable for damages or loss arising from any such interruption, suspension, or termination.

e. EREA World AG is not liable for loss or damages resulting from delayed or non-executed processing of order or instructions, from transfers of digital assets to unnotified blockchain addresses or from delayed or non-executed deposits or withdrawal due to the proof-of-ownership process.

11. Term and Termination

a. The terms are applicable starting from the date indicated on the title page. By application, the terms replace the existing ones. The business relationship is entered into for an indefinite period.

b. The business relationship may be terminated in written form at any time with immediate effects by both parties. Any outstanding fees, costs, and expenses incurred by EREA World AG up to the termination shall become due and payable immediately.

12. Applicable law and Jurisdiction

a. All legal relations between the user and EREA World AG, including the business relationship are exclusively with the exclusion of the conflict of law principles governed by the laws of Switzerland.

b. The place of performance and debt collection for the user domiciled or residing abroad, and the exclusive place of jurisdiction for any disputes arising in connection with the legal relations between the user and EREA World AG, including the business relationship, in the city of Zug, Switzerland.

c. EREA World AG reserves the right to take legal action at the place of domicile of the user or before any other competent court or authority.

13. Amendments

a. EREA World AG reserves the right to change the terms including the privacy policy at any time. Any amendment must be in written form to be valid and will be published through any communication methods of EREA World AG.

14. Acceptance

a. This contract is valid when it is announced by EREA World AG on their website, (www.astorvia.io).

b. The user accepts, declares, and undertakes that he / she has read and understood all the articles of this agreement separately. The user confirms the whole content and all provisions of the contract. The user who does not accept this agreement must not be a member of the site and should not use the services of the site.